




Xbox Series X/S Repair Services
We are currently offering a wide range of repair services for the new generation Xbox Series X and Series S consoles from Microsoft. Some parts remain scarce – for example, SSDs are not yet available (June 2022) and only donor units are accepted. However, we stock OEM factory HDMI ports, power connectors, and HDMI chips for both systems. For more details on repairs, please click the "Start a Repair" button below.
OEM Factory HDMI Port Replacement
The HDMI port on these systems is robust and requires significant force to break. Still, like all devices, failure can occur. We offer brand new OEM factory HDMI ports that are typically replaced the same day—often within 30 minutes!
No Power Issues
No power is a common issue that can arise for many reasons. Our expert technicians will diagnose and repair any no-power issues to ensure your console receives the proper voltage and functionality.
No Video / Black Screen Problems
When your console displays no video or black screens, it might be due to a broken HDMI port or issues within the motherboard’s signaling circuits. Note that with Series X, the SSD is soldered on, which can complicate diagnostics if it fails.
Table of Contents
- The Long-Anticipated Scarlett Series
- Major Issues: BGA Problems & Chip Disconnections
- Blu-ray Drive and Mechanical Failures
- Overheating & Regular Maintenance
Anticipated Issues with the Scarlett Series
Earlier in 2020, we discussed the highly anticipated Scarlett Series X version of the Xbox. With its release slated for the third quarter of 2020, this console is expected to play native 4K at 30+ FPS—with most games running at 60 FPS—and feature a powerful Nvidia core for impressive teraflops and overall performance.
However, as with all modern electronics, issues such as BGA (Ball Grid Array) problems are expected. This can lead to major chips disconnecting from the motherboard—similar to the infamous red ring of death on the Xbox 360. Additionally, mechanical issues with Blu-ray drives may occur. Though these issues can sometimes be mitigated, they are not entirely preventable.
Prevention & Maintenance
While it’s hard to prevent every issue, keeping your system cool and well-maintained can help. Avoid placing your console directly on an air conditioner (to prevent water damage) and ensure it’s in a moderate environment. The CPU is designed to operate at up to 85°C, with the heatsink ideally running between 60-80°C. If temperatures rise above 90°C, the fan speeds up—and you risk hardware failure.
- Do not eat near your console; organic debris can cause internal damage.
- Avoid smoking near the system, as residue can impair mechanical components.
- Always use a surge protector for both your TV and console to shield against power surges.
Repair & Maintenance
At TDR, we repair all the issues you may encounter with the next-generation Xbox systems. Building on our proven track record with the Xbox One Project Scorpio, we ensure that when your console breaks, we’ll be here to fix it. Our diagnosis is always free – you only pay for shipping and handling.
Most Popular Xbox Series X/S Videos
The first Xbox Series X HDMI port repair! retrofit 4 the xbox sx - YouTube
Duration: 00:00:53
Repairing an Xbox Series S. - YouTube
Duration: 00:00:44
This Xbox Series S drank some soda #shorts - YouTube
Duration: 00:00:54
Common Xbox Series X/S Repairs
We fix a wide range of issues for the Xbox Series X/S. Here are some common problems we address:
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Broken Xbox Series X/S HDMI Port
$99.00 (1.00% Off)
The Xbox Series X, released in 2020, is a state‑of‑the‑art console. Even if you have a valid warranty, physical damage – including a broken HDMI port – isn’t typically covered. That’s where we come in: we repair your HDMI port using brand‑new OEM parts. We replace thousands of HDMI ports every year, and our quality is unmatched. If you’d like to send your XSX/XSS system to our laboratory for repair, please click the "Start a Repair" button below. Troubleshooting Your Series X HDMI Port 4K TV Supports: Ensure you’re using a 4K TV. Some consoles are set to 4K only, so lower‑resolution displays might show nothing. Clean Your HDMI Port: Clean the port using 91% (or higher) isopropyl alcohol. Dab the HDMI cable in the alcohol and insert it a few times to clear any dirt. Inspect the HDMI Port: Look for loose wires, misaligned pins, or any physical damage. Watch the full repair video here Common Signs of a Faulty HDMI Port ✅ Fuzzy or distorted display ✅ Purple‑tinted screen ✅ No signal or black screen ✅ Loose or damaged HDMI port ✅ Flickering or intermittent connection Our 3‑Step HDMI Repair Process Get In Touch: Chat with us, submit a repair quote request, or call 888‑659‑3487 to start your repair. Drop‑off/Mail‑in Repair Ticket: Once you receive your repair ticket via email, package your device and ship it to the address provided. Device Fixed & Shipped: Our expert repair technicians will assess and repair your device once payment is made, and then ship it back to you fully functional. Start a Repair What Our Customers Say “TDR fixed my Xbox Series X HDMI port in no time! The process was smooth, and my console works perfectly now. Highly recommended!” – John D “I was worried my Xbox was done for, but Tech Device Repair brought it back to life. The free cleaning and thermal paste application were a great bonus!” – Michael R. “Fast, professional, and reliable service! My HDMI port was completely broken, but TDR replaced it with an OEM part, and now everything runs flawlessly.” – Alex S. More on Our HDMI Ports Our process starts with disassembling the system down to the motherboard. We remove and replace the broken port, perform an internal cleaning, and reassemble the console—testing it thoroughly before sending it back to you. Each HDMI port is microscopically inspected and installed using our unique refurbishment techniques. Plus, every repair comes with a complementary free cleaning and re‑thermal pasting to ensure your console operates at its peak. Start a Repair Frequently Asked Questions (FAQs) 1. How do I know if my Xbox Series X/S HDMI port is damaged? If your Xbox displays a black screen, flickering visuals, or a distorted purple image, your HDMI port may be faulty. Inspect the port for loose connections, bent pins, or physical damage. 2. How long does it take to repair the HDMI port on my Xbox Series X/S? Our repair service typically takes 24-48 hours, including diagnosis, precise port replacement, internal cleaning, and full functionality testing. 3. Will my Xbox work like new after the HDMI port replacement? Yes! We use OEM HDMI ports and advanced micro-soldering techniques to ensure your console works flawlessly after repair. Additionally, we include a free internal cleaning and thermal paste reapplication for optimal performance.
View Details → -
Broken Nexus Connector
$69.00 (1.00% Off)
Xbox Series X Nexus Connector Repair We offer repair services for the Nexus FPC connector on Xbox Series X motherboards. Discount Option Send only the motherboard to receive a discount on the repair. Important Diagnostic Requirement Before assuming the Nexus connector is the issue, confirm one of the following: The system powers on with a Blu-ray disc inserted The power button successfully turns on the console If neither method works, replacing the Nexus connector will not fix the issue. Service Type Physical replacement of a damaged or torn out Nexus FPC connector on the Xbox Series X. Included Parts Microsoft Original (OEM) Nexus FPC Connector Condition: New Fits: Xbox Series X
View Details →
More Xbox Series X/S Videos
Completely dead Xbox Series X. Simple fix! #shorts #youtubeshorts #short - YouTube
Duration: 00:00:33
Xbox Series S HDMI Port Replacement. #shorts - YouTube
Duration: 00:00:28
Roach Infested Xbox Series X.... - YouTube
Duration: 00:00:46
Ripped up Xbox Series X motherboard #shorts - YouTube
Duration: 00:00:39
17 second : ) Xbox Series X -- HDMI Port repair - YouTube
Duration: 00:00:16
Customer sent in an Xbox Series X with a broken nexus connector.. #shorts - YouTube
Duration: 00:00:58
Xbox Series X HDMI port replacement. - YouTube
Duration: 00:00:39
That's nasty... #seriesx - YouTube
Duration: 00:00:31
This Xbox Series X is not powering on. #diy #fail nexus connector repair - YouTube
Duration: 00:01:00
Xbox Series X Jigsaw Repair #shorts - YouTube
Duration: 00:00:59
A local repair shop gives me the dirtiest consoles, Xbox Series X HDMI repair.. - YouTube
Duration: 00:00:47
The actual repair video of the Series S.. #righttorepair - YouTube
Duration: 00:00:31
Xbox Series X in for repair . - YouTube
Duration: 00:00:38
This completely dead series x was mailed in. - YouTube
Duration: 00:00:35
An Xbox Series X that doesn't power on. #diyfail - YouTube
Duration: 00:00:36
Xbox series X in the building for repair... original HDMI ports! no more retro fitting! - YouTube
Duration: 00:00:58
This is how I feel about the series x #hdmi #port #gamingconsole - YouTube
Duration: 00:01:20
Xbox Series S in the building.. #RighttoRepair - YouTube
Duration: 00:00:59
Xbox Series X/S Photo Gallery
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