Nasty Error Codes

Encounter error codes like E100, E101, E200, E201, E202, or E601? We’ll diagnose the root cause and get to the bottom of these issues.

Problems with the Updates

Sometimes your Ethernet or WiFi adapter malfunctions can prevent proper updates. While some claim that the system is bricked, Xboxes are never truly bricked.

Xbox Storage Upgrades

Running out of space? We can upgrade your Xbox One hard drive without data loss so you can always play your favorite games.

Green Screen of Death (GSOD)

A reflow or reball on your CPU/GPU might resolve GSOD issues. Proper diagnosis is key, so bring your console in for expert treatment.

Black Screen of Death (BSOD)

The Black Screen of Death means your system powers up and the light comes on, yet nothing appears on your screen – sometimes your TV will even display a “no signal” message.

BSOD can be commonly caused by three issues:

• Hard Drive Failure: The hard drive can fail without warning. A clicking or ticking noise usually indicates that it’s gone bad, causing a loss of picture.
• HDMI Port Damage: A physically broken HDMI port is a frequent culprit – we replace these regularly.
• Retimer/HDMI Chip Issues: This specialized repair involves removing and replacing a few microprocessors. It typically takes 1 to 3 hours, as the APU supplies the correct voltage to the HDMI router which must be properly assessed.

System Not Turning On

Xbox One power supply issues are common. If your system isn’t powering up despite proper connections, it needs a deeper diagnostic.

Xbox Live Connection Problems

Struggling to log in to Xbox Live? We offer remote assistance or in-person diagnostics to resolve your network connectivity issues.

Gameplay Frozen During Game Play

Freezing during gameplay can sometimes be fixed with a reflow. Bring your console in for a full check-up.

External Hard Drive Issues

If your external hard drive is not recognized, we can help diagnose and fix the problem.

Xbox Turning Off Randomly

Random shutdowns can be caused by overheating or power issues. Our diagnostics will pinpoint the problem.

Sound and Audio Issues

Whether it’s distorted sound or no audio at all, we have the expertise to repair your console’s audio system.

Xbox Controller Repair

Both elite and regular Xbox One controllers can develop issues like stuck buttons or connectivity problems. We repair them and even offer controller mods.

Elite Controller Tip: If you experience drift, try cleaning the thumb stick with 91% isopropyl alcohol. If damage is permanent, regular cleaning may be required.

Xbox One Maintenance

Regular cleaning can prevent major repairs. Our Xbox One Cleaning Service removes dust and debris, helping you avoid costly reflows or rebills.

Xbox One HDD Upgrade Service

Xbox One systems come standard with a 500 GB drive—which is absolutely too small for playing many games. If you really want the most out of your Xbox system, you need to upgrade to a 1 TB or 2 TB drive. For the “Leet” gamers out there, a 4 TB drive upgrade is available.

What Drive Best Fits Me?

Now you also have a choice of speed when it comes to your drive. You can choose a 5400 rpm or 7200 rpm drive, or even a more expensive 10k rpm drive. Alternatively, you can step up to an SSD drive, which offers blazing-fast speeds—up to 30 times faster than a normal HDD, though at a higher cost. It really comes down to whether you value speed or storage capacity.

Upgrade Options

There are two types of upgrades:

• Fresh Upgrade: We perform a clean install and reflash of your Xbox. This gives you a system that is as good as brand new—complete with fresh software upgraded to the latest firmware, all installed on your newly upgraded 1 TB, 2 TB, or 4 TB drive.
• Clone Upgrade (Clone-Grade): This method aims to preserve your existing data with about a 90% success rate. Keeping your data intact during a storage upgrade can be cumbersome and time-consuming, especially with factors like encryption and error correction.

Whichever drive you choose and whichever budget you have, we will replace and upgrade your system so you can enjoy more storage and keep all your games in one place.

Common Questions

• How long is the Xbox One warranty? Microsoft typically offers a 1-year warranty covering manufacturer defects—excluding water, physical, or pest damage.
• How do I fix my Xbox One or its power brick? Simply send it to TDR for diagnostics and repair.
• My Xbox One won’t turn on. What can I do? Ensure all power connections are secure. If the issue persists, bring it in for a thorough diagnostic.

Xbox One Repair Blog

Read our repair blog for real-life case studies and repair stories—from fixing no video issues and ethernet port replacements to HDD upgrades and Blu‑Ray drive repairs.